Privacy and Data Policy

This Privacy Policy explains how Brango Casino collects, uses and protects the personal information we handle when you create an account, play or interact with our services. We are committed to protecting your privacy and describe below the types of data we collect, how we use it, and the choices available to users in Canada. By using our site you agree to the practices described on this page.

Types of data we collect

We collect several categories of information to operate your account and provide the service. Personal data includes name, date of birth, contact details and identity documents you submit for verification. Technical data covers IP address, device identifiers, browser type and cookies. Transactional data records deposits, withdrawals, payment method details and wagering history. We also store account activity such as login timestamps, game activity and support interactions.

How we use your information

We use data to create and manage your account, process payments, verify identity and prevent fraud. Information supports customer service, dispute resolution and compliance with legal obligations. Aggregated or anonymized data is used for analytics and to improve site performance. With your consent we may send service messages or promotional communications which you can opt out of at any time.

Data protection practices

We protect information using industry-standard technical and organisational measures, including encryption in transit, access controls and regular security reviews. Staff access is limited to what is necessary to perform their duties, and we require third-party providers to maintain equivalent protections. We retain personal data only as long as needed for business, legal or regulatory purposes and to resolve disputes.

Cookies and tracking technologies

We use cookies, local storage and similar tracking tools to remember preferences, enable secure sign-in and measure site use. Third-party analytics and advertising partners may also place cookies. You can manage cookie preferences in your browser settings or via the site cookie control where provided, but disabling certain cookies may affect functionality.

User rights

Users have rights to access, correct or restrict processing of their personal data. You may request a copy of your information, ask for corrections, object to certain processing activities or request erasure where applicable. Some rights may be limited where data retention is required for legal compliance or legitimate business purposes.

Access, correction and deletion of data

You can update basic account details in your profile. For corrections, data access requests or deletion requests that require verification, contact our support team through the site. We may ask for proof of identity before implementing sensitive changes to protect your account.

Information sharing and third parties

We share data with service providers that perform payments, identity checks, fraud prevention, hosting and analytics. We may disclose information when required by law or to protect our rights. Shared data is limited to what is necessary and governed by contractual safeguards requiring confidentiality and security.

Privacy policy updates

We may update this policy to reflect changes in practices or legal requirements. Material changes will be posted on the site and reflected in your account notices. Continued use of the service after updates indicates acceptance of the revised terms.